May 29, 2020
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December 26, 20192min540

In a move being commended and praised across the country, the boss of Federal Competition and Consumer Protection Commission, FCCPC, Babatunde Irukera stormed the Chisco Motors to rescue passengers who were left stranded after their bus broke down.

This happened on boxing day when many bosses were still observing holidays and out of town, but Irukera’s audacious respond not only by phone but by visiting the scene of the incidence to assist the passengers and meeting with the transport company management to find solution to the stranded passengers is the talk of town.

In a quick response Chisco Motors quickly arranged for compensation for the passengers with a contact person arranged for all passengers to meet and receive their compensations.

In a tweet posted on the FCCPC’s official Twitter handle, @fccpcnigeria, it said, “In response to a tweet about Chisco bus breaking down & helpless passengers, FCCPC engaged senior execs & operatives of Chisco in Lagos.

Chisco accepts responsibility & compensating passengers.”

In Irukera’s Twitter handle, @tundeirukera, he tweeted, “Chisco operatives (station supervisor & trainee manager) provided basic info on roadworthiness & service record of the bus, recovery effort,& status of addressing passenger dissatisfaction. “FCCPC demanded a more resourced & robust response to passenger inconvenience be activated.”

Irukera has taken the war on abuse of customers by manufacturers, producers and service providers to another level leading to reduction in abuses Nigerian consumers suffer from consumption.

 

 

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